top of page


Poetry nails

1. Cancellation Policy 

We understand that life gets busy and last-minute changes can happen. If you need to change or cancel your appointment, please give us a call or send an email (if the studio is closed). Also, you can easily cancel or change your appointment through your account online.

Time is important to everyone and we take your appointment seriously:


Appointments cancelled or rescheduled within 24 hours of the scheduled start time will be charged the full treatment cost.

Appointments cancelled between 25 and 72 hours before the scheduled time will have the option to reschedule their treatment. 

Appointments cancelled with more than 72 hours notice will receive a full refund.


2. Deposit Requirement:


Upon confirmation of the booking, a 50% deposit will be required for the selected treatment(s). Unfortunately, we cannot accept any bookings without the full deposit being paid. You hereby agree to comply with this deposit policy.


3. Data Protection:


We are registered following and adhere to the Data Protection Act. This website and our booking system are fully encrypted to ensure the security and privacy of your personal information. 


4. Appointment Times:


Please be mindful that arriving late to an appointment will result in a necessary reduction in the treatment time, which will still be billed at the full treatment price.


5. Pregnancy:


If you are pregnant, please inform us, and we will gladly amend your treatment to ensure your safety and comfort.


6. Age Policy:


We are delighted to offer treatments to individuals aged 16 years and above. If you are under 16 years old, you must be accompanied by an adult for the entire duration of the treatment. Both you and your guardian will be required to sign a consent form.


7. Pricing:


We reserve the right to amend treatment prices from time to time. Our website will always display the most up-to-date pricing information.


By booking a Nail appointment with us, you acknowledge that you have read, understood, and agreed to these terms and conditions. We appreciate your cooperation and look forward to providing you with bespoke nail treatments,

Kind Regards,


Mariia Kilickaya .

bottom of page